This Privacy Policy applies to personal information collected by:

Reset Financial Inc.

5015-118 Ave NW
Edmonton, Alberta, T5W 1B8.

Through this Site ( as well as through other communications with us, including emails and phone calls, as they relate to your use of our Site, as well as our Products and Services. Below are highlights of our Personal Information handling practices. Click here for our detailed Privacy Policy.

I.  Privacy Policy Highlights

1. Where We Collect Your Information From

(a)    Information you give us when you use our Site, including when you fill out forms, such as the “apply now” form, make customer service inquiries, purchase Products and/or Services, and participate in surveys.

(b)    Information you give to us in communications with us, including via email, phone, or other means.

(c)    Information from other sources, such as our affiliates with which you have purchased goods and services and companies that help us to update our records.

(d)    Information that we collect automatically when you visit our Site, such as information about your browser settings and other information collected through cookies.

2. Why We Collect and Use Your Information

(a)    We use your information to provide Products and Services and to manage our business operations. For example, we use your information in order to contact you regarding your applications, answer your inquiries, authenticate you when you access Services, prevent loss and fraud, and analyze our business operations and Site performance.

(b)   We use your information for marketing and promotional purposes, including with our promotional partners.

(c)   We combine all the information we collect other than information relating to your browsing history in order to understand your interests better and to analyze customer trends.

3. When We Share Your Information

(a)    We use and may share your information with third parties to assist us in our operations, including our direct advertising and marketing services. We may also share your information with these third parties in order to provide services to you such as shipping and related insurance.

4.  Your Choices

(a)     If you do not wish to be contacted by us by phone or email, or you wish for us to delete your Personal Information from our records, you can contact us using our Contact Information below. You can also unsubscribe from emails from selecting the “unsubscribe” link available on any of our emails.

(b)    If you purchase a Product and/or Service from us, we will retain your Personal Information for the term of the Purchase/Service contract, or until you fulfill all of your obligations pursuant to the Purchase/Service contract, or the contract is terminated in accordance with its terms and conditions

5.  Contact Information

If you have a question or concern related to your privacy or this Privacy Policy, please contact us at:

Reset Financial Inc.

5015-118 Ave NW
Edmonton, Alberta, T5W 1B8.

II.  Detailed Privacy Policy

1.  About Us

(a)   This Site ( is operated by Reset Financial Ltd.

(b)   The Site is used to interact with potential clients for our Products and Services.

(c)   We are committed to protecting your privacy, and committed to meeting our obligations under Canadian data privacy laws, including the Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5, and applicable provincial laws. We adhere to the privacy principles set out below, which govern the way we collect, use, store and disclose Personal Information that is obtained in the course of our business operations.

(d)   All questions and concerns regarding our Privacy Policy may be directed to us using the following contact information (our “Contact Information”):

Reset Financial Inc.
5015-118 Ave NW
Edmonton, Alberta, T5W 1B8.

All terms in this Privacy Policy shall have the same meaning given to them in the Terms of Use, which can be accessed here.

2.   Effective Date and Scope

(a)   This Privacy Policy is effective as of May 2022.

(b)   This Privacy Policy governs our practices with respect to Personal Information we collect through , as well as through other communications with us, including emails and phone calls, as they relate to your use of our Site, as well as our Products and Services.

3. What Personal Information Do We Collect?

(a)   Personal information is information that identifies you or could be combined by us or our service providers and affiliates with other information to identify you (“Personal Information”). Personal Information includes your personal e-mail address, your home address, your home telephone number, your personal cellphone number, your image, and may include your age, your income and other similar information when associated with you. Personal Information may also be information containing details as to whether you have opened our promotional e-mails or how you have used our Site, if we can associate that Personal Information with you. If you are a business customer or prospective business customer, Personal Information does not include your title, business address and business telephone number when we use that information to contact you in your business capacity.

(b)    We collect Personal Information from you when you interact with us on the Site, over the phone, through email, or any other means. Such interactions may include those related to purchasing a Product or Service, entering a contest or promotion, communicating with us using our web forms, contacting us with a request or question, taking a survey or otherwise submitting Personal Information to us.

(c)    Personal Information may also be collected automatically when you visit our Site. This may include information about your browser settings and information collected through cookies.

(d)    We may receive Personal Information about you from other sources whom you have explicitly or implicitly allowed to provided information from us. This may include, but is not limited to, information provided by promotional or marketing companies with whom you shared your information and whom you have allowed to provide information to us.

4.  How Do We Use Your Personal Information?

(a)     We use your Personal Information to provide Products and Services and to manage our business operations. Some examples include, but are no way limited to:

(i)      to authenticate your identity when you interact with us;

(ii)     to determine your eligibility and suitability for a Product or Service;

(iii)    to fulfill your request for a Product or Service;

(iv)    to communicate with you about a request you have made;

(v)     to administer a contest or promotion that you participate in;

(vi)    to recommend or to offer you other Products and Services based on your inferred interests;

(vii)   to communicate with you regarding customer service issues.

5.  How long do we keep your Personal Information?

(a)   We retain your Personal Information for as long as necessary to fulfill the purposes for which we collected the information or as required by law. We maintain a records retention and destruction program to destroy information when it is no longer needed or required.

6. Personalized Experience and Web Analytics

(a)   We automatically collect information when you visit our Site in order to customize your experience. For example, we collect information about what website referred you to our Site, your browser type, operating system type and version, language, and your Internet Protocol (“IP“) address. We also collect information about how you browse through our Site, including logging the pages you visit and the amount of time you spend on certain pages. We use this information for a number of technical purposes to ensure that our pages load correctly in your browser, as well as to personalize our offers to you. We also use this information to improve our Site. For example:

(i)    we use IP addresses to correct pages for your geographical location;

(ii)   we log the frequency of visits to certain pages on our Site and how visitors navigate through our Site in order to detect problems, improve our Site and learn about what products and services are of interest to our customers;

(iii)  we use information about Products or Services that you have clicked on to make suggestions about other Products or Services that you might be interested in viewing; and

(iv)   we track whether certain types of promotional e-mails were opened by you and whether you sought information about a particular Product or Service in order to make inferences about other Products and Services you might be interested in.

(b)   In addition, if you purchase Products or Services with us, we will use your purchase history with us and our affiliates to recommend additional Products and Services that may be of interest to you.

7.  Regarding Children and Minors

(a)   Our Site and the services offered on our Site are not directed to children under the age of 18 years. We will not knowingly collect or retain personal information about a child under the age of 18.

(b)   We do not allow minors (persons who are under the age of majority in their place of residence) to make purchases or enter contests or promotions.


8.  Do We Disclose Your Personal Information to Others?

(a)   We may share your Personal Information with our service providers, agents, contractors, consultants, or other parties that help us with our business operations and the delivery of our Products and Services.

(b)  We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our business or as part of a corporate reorganization or stock sale or other change in corporate control.

(c)  We may also disclose your Personal Information if it is necessary for us to collect a debt from you or where we have reason to believe that it is relevant to the investigation or decision to investigate a breach of the laws of Canada, a province or territory of Canada, or a foreign jurisdiction, and we are legally permitted to do so.

9.  Law Enforcement Requests

(a)   We will disclose Personal Information without your knowledge or consent if we receive an order, subpoena, warrant or other legal requirement issued by a court, tribunal, regulator or other person with jurisdiction to compel disclosure of your Personal Information.

10.  Storage Outside of Canada

(a)  Your Personal Information may be used or stored by us or our service providers outside of Canada. We require that our service providers safeguard your Personal Information. However, if your Personal Information is used or stored outside of Canada, it will also be subject to the laws of the country in which it is used or stored.

11.  How Do You Access and Modify Your Personal Information or Make a Complaint?

(a)   To access or modify your Personal Information in our possession, or to make an inquiry or complaint regarding your Personal Information, please contact us using our Contact Information.

(b)   You can also unsubscribe from emails from selecting the “unsubscribe” link available on any of our emails.

(c)   You may request that we permanently delete your Personal Information from our records by contacting us using out Contact Information. Please note that we still maintain information that you provided to us for audit purposes or to comply with our legal obligations. We may also de-identify your information in order to continue to use it for research and analytics purposes to understand our business, to make product improvements and to make available to third parties. We prohibit our employees and third parties from attempting to re-identify information that we have de-identified.

(d)   Notwithstanding subsection (c) above, any Personal Information provided in respect of a Product or Service that you purchase from us will be subject to the terms of your specific contract. We reserve the right to retain such Personal Information until you have fulfilled all of your obligations under the Product or Service contract, or the contract is terminated in accordance with its terms and conditions.

12.  How Do We Protect Your Personal Information?

(a)   We take administrative, technical and physical measures to safeguard your Personal Information against unauthorized access, unauthorized disclosure, theft and misuse. This includes limiting access of employees to, and the use of, your Personal Information through the use of passwords and graduated levels of clearance. We do not publish all of our security measures online because this may reduce their effectiveness. We take physical precautions to ensure that the computer servers on which your Personal Information is stored and archived are secure and that access to such servers is protected. We educate our employees with respect to their obligations to protect your Personal Information.

(b)  Although we take precautions against possible breaches of our security systems, no company can fully eliminate the risks of unauthorized access to your Personal Information and no website is completely secure. We cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur. Accordingly, you should not transmit Personal Information to us using our website if you consider that information to be sensitive.

13. Links to Third Party Websites and Social Network Plug-Ins

(a)  You may be able to access third party websites through links available on our Site. You may also connect to various social networks and social media platforms. These links are provided for your convenience. We do not have any control over those third party websites and we do not provide any guarantee that the privacy practices of the hosts of those websites meet our standards. Your use of such third party websites is at your own risk and will be governed by the privacy policies of those websites and not by this Privacy Policy. Do not transmit Personal Information using those websites without reading the privacy policies governing those websites.

(b)    You may create links between our Site and social networking sites. If you do so, we may be able to publish updates about our products and services to your social network account through the links that you establish. You may terminate those links at any time by modifying your social network account.

(c)    If you are logged into a social networking site when visiting our page, your visit to our website may be personalized based on your social networking profile.

(d)    You may change the way social networking sites and our Site interact by modifying your privacy settings in your social networking account. You can also log-out of your social networking account before visiting our Site. For more information, please refer to your social networking site’s privacy policy, which governs your use of these social plug-in features.

14.  Notice to Persons Outside of Canada

This Privacy Policy is governed by the laws of Canada the Province of Alberta. By submitting Personal Information to us, you understand that your personal information will be subject to the laws of Canada and the Province of Alberta.

What People Say About Us.

Here are some comments from our beloved clients.

I have been back to this company twice for loans, and each time, its great customer service, friendly staff, also it was quick process each time I got my loans. I Will definitely recommend you guys to friends and family members!!

- Marie F